Below guideline show how to discard spam mail inside your cPanel
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1. Open your email client or webmail to get the full email header
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Email client
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- Once get the email may check for the "Return-Path" sources may refer below guideline for view email client header.
- Example below: The exact email is come from msc8286@gmail.com therefore may need to discard the email.
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Webmail
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Once get the email header (Roundcube Horde and Squirrelmail) may check for the "Return-Path" sources.
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2. After that, access to your cPanel by accessing the URL as http://cpanel.domainname/ or http://domainname:2082/ and click on the Account Level Filtering or User Level Filtering icon on the main screen of your cPanel interface.
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3. In the Rules “From†and “contains†or any set rules you wish for to discard the spam mail.
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4. In this step may insert the spam mail “Return-Path†as per above example the spam email header is msc8286@gmail.com and click "Create".
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For your information: **Account level filtering is the same as user level filtering, with the only difference that the filters created here are applied globally for the whole cPanel account.**