If you get below error when using Outlook 2010 or 2013 to connect to server with IMAP:
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Example:
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Kindly follow below solution to overcome the error:
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- Navigate to File >> Options >> Advanced >> scroll down to the send/receive heading >> click on the send/receive button on the right
- On the right hand side of the send/receive groups window that opens click on the Edit button
- Un-check the "Get folder unread count for subscribed folders"
- Under Received mail items, check the option "User the custom behavior defined below"
- In the window below that displays your Gmail folders just select inbox and leave the others unchecked
- Click Ok and then exit out of options and perform a send/receive to test if it is now working.
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